At the heart of our company's vision and mission lies a commitment to sustainability, encapsulated by our focus on Environmental Protection, Social Inclusion, Corporate Governance, and Innovative Value (ESGI). Our dedication to these pillars is evident in our holistic approach to environmental responsibility.
At the core of our strength is our diverse and dynamic team. Embracing a multitude of cultures, we derive our innovative advantage from the rich tapestry of perspectives within our workforce. We firmly believe that sustainable practices must extend beyond environmental concerns to encompass the inclusivity and well-being of our people. Heavy emphasis is placed on cultivating an environment of diversity and integrity, ensuring that every member of the SMS family feels valued and empowered.
We work closely with our packaging partners to continuously enhance the eco-friendliness of our designs. Through transparent and ethical decision-making, we aim to set a benchmark for responsible corporate conduct in the pursuit of sustainability.
Embracing a culture of continuous innovation, we are dedicated to pushing the boundaries of what's possible. Our commitment to staying at the forefront of technological and operational advancements ensures that we pursue the highest quality in every facet of our business.
Central to our innovation ethos is the unwavering focus on maintaining exceptional customer relations. We go beyond mere satisfaction, striving to exceed expectations. From the precision of light manufacturing to the excellence of refurbished quality and the efficiency of reverse logistics standards, we are committed to being a dependable partner for all our customers.
We are proud to hold multiple certifications including ISO 14485, ISO 13485 and ISO 14001 certificates, a testament to our unwavering commitment to environmental responsibility. Our sustainability training programs, available both online and in-person, empower our team to integrate sustainable practices seamlessly into every aspect of our operations.
As part of our dedication to environmental stewardship, our operations are powered by 100% Renewable Energy Certificates (RECS) until June 2024. This not only underscores our commitment to reducing our carbon footprint but also aligns with our broader goal of fostering a sustainable and eco-friendly future.
Recognizing the value of diversity, SMS has devised a comprehensive recruitment plan to attract exceptional professionals from all over the world. Leveraging various platforms, including job search portals, social media, campus recruitment activities, industry-university collaborations, and internships, we aim to enhance industrial competitiveness and foster a workforce that reflects the richness of global talent.
Upholding a people-oriented philosophy, SMS prioritizes inclusion and diversity in its workforce. Adhering to local regulations, we actively recruit talents from diverse backgrounds, providing equal legal rights and benefits to all employees from day one. Our commitment is not just about compliance; it's about creating an environment where every individual can thrive and contribute.
SMS believes in the power of open communication. Respecting our employees and valuing their opinions, SMS encourages a culture where constructive feedback is welcomed. By fostering an environment of open door policies, we continuously inject positive growth forces into our enterprise, fostering common growth and the shared success of our business endeavors.
Throughout the challenges posed by the COVID-19 pandemic in 2021, SMS demonstrated robust operational capabilities, maintaining consistent business performance. Our commitment to governance extends to refining operational efficiency, managing material costs judiciously, and enhancing manufacturing productivity. Simultaneously, SMS is accelerating international deployment, embracing new technologies, expanding high-tech investments, deeply engaging in digital transformation, and fortifying ESG visibility. These initiatives underscore our responsiveness to intense industry competition.
SMS places paramount importance on information security as part of our governance framework. Our Information Security Policy is designed to safeguard the data of partners and vendors, ensuring protection against unauthorized access, modification, and disclosure. Additionally, it guards against impact of natural disasters. SMS is dedicated to information security management, prioritizing the confidentiality, integrity, and availability of crucial information assets. In adhering to relevant laws and regulations, we aim not only to gain the trust of customers and meet commitments to partners but also to ensure the uninterrupted continuity of our vital business operations.